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\u5728\u8fc7\u53bb\u7684\u4e00\u5e74\u91cc\uff0c\u4f01\u4e1a\u8f6f\u4ef6\u6295\u8d44\u8005\u4e00\u76f4\u751f\u6d3b\u5728 \u201cSaaSpocalypse\u201d\uff08SaaS \u672b\u65e5\uff09\u7684\u9634\u5f71\u4e4b\u4e0b\u3002\u5f53\u65f6\u76db\u884c\u7684\u89c2\u70b9\u65e2\u7b80\u5355\u53c8\u4ee4\u4eba\u6050\u60e7\uff1a\u5982\u679c\u4eba\u5de5\u667a\u80fd\u53ef\u4ee5\u5728\u51e0\u5206\u949f\u5185\u7f16\u5199\u4ee3\u7801\u3001\u81ea\u52a8\u5316\u5de5\u4f5c\u6d41\u5e76\u6267\u884c\u4efb\u52a1\uff0c\u90a3\u4e48\u4f01\u4e1a\u4e3a\u4ec0\u4e48\u8fd8\u8981\u7ee7\u7eed\u4e3a\u4f20\u7edf\u7684\u8f6f\u4ef6\u5373\u670d\u52a1 (SaaS) \u5e73\u53f0\u652f\u4ed8\u9ad8\u6602\u7684\u8ba2\u9605\u8d39\uff1f\u8fd9\u79cd\u6050\u60e7\u5bfc\u81f4\u6574\u4e2a\u677f\u5757\u9677\u5165\u4e86\u60e8\u70c8\u7684\u87ba\u65cb\u5f0f\u4e0b\u8dcc\uff0c\u66fe\u7ecf\u7684\u5ba0\u513f\u4eec\u5e02\u503c\u7f29\u6c34\u4e86\u4e00\u534a\u3002 <\/p>\n\n

2026 \u5e74 5 \u6708 29 \u65e5\uff0c\u661f\u671f\u4e94\uff0c\u8fd9\u4e00\u89c2\u70b9\u88ab\u5f7b\u5e95\u6253\u7834\u3002\u968f\u7740\u9053\u743c\u65af\u5de5\u4e1a\u5e73\u5747\u6307\u6570\u9996\u6b21\u7a81\u7834 51,000 \u70b9\uff0c\u6807\u666e 500 \u6307\u6570\u5f55\u5f97\u8fde\u7eed\u7b2c\u4e5d\u5468\u4e0a\u6da8\uff0c\u8d44\u91d1\u5927\u89c4\u6a21\u8f6e\u52a8\u56de\u8f6f\u4ef6\u677f\u5757\u7684\u6001\u52bf\u5df2\u7ecf\u663e\u73b0\u3002iShares \u6269\u5c55\u79d1\u6280\u8f6f\u4ef6 ETF \u5728 5 \u6708\u4efd\u4ee5 21% \u7684\u6da8\u5e45\u6536\u5b98\uff0c\u521b\u4e0b\u81ea 2001 \u5e74 10 \u6708\u4e92\u8054\u7f51\u6ce1\u6cab\u53cd\u5f39\u4ee5\u6765\u6700\u4f73\u7684\u5355\u6708\u8868\u73b0\u3002 <\/p>\n\n

\u5728\u8fd9\u573a\u58ee\u89c2\u590d\u82cf\u4e2d\u5904\u4e8e\u9886\u5148\u5730\u4f4d\u7684\u662f ServiceNow (NOW)\u3002\u8fd9\u5bb6\u4f01\u4e1a\u5de5\u4f5c\u6d41\u5de8\u5934\u4ec5\u5728\u5468\u4e94\u5c31\u98d9\u5347\u4e86 14% \u4ee5\u4e0a\uff0c\u4f7f\u5176\u5468\u6da8\u5e45\u8d85\u8fc7 20%\u3002\u5c3d\u7ba1\u7ecf\u5386\u4e86\u5982\u6b64\u5267\u70c8\u7684\u5411\u4e0a\u4f30\u503c\u4fee\u590d\uff0cServiceNow \u4ecd\u6bd4\u5176 52 \u5468\u9ad8\u70b9 208.94 \u7f8e\u5143\u4f4e\u7ea6 40%\u3002\u968f\u7740\u5e02\u573a\u7ec8\u4e8e\u610f\u8bc6\u5230 AI \u4e0d\u4f1a\u6467\u6bc1 ServiceNow\uff0c\u53cd\u800c\u4f1a\u5de9\u56fa\u5176\u4f5c\u4e3a\u73b0\u4ee3\u4f01\u4e1a\u4e0d\u53ef\u6216\u7f3a\u7684 \u201c\u795e\u7ecf\u7cfb\u7edf\u201d \u7684\u5730\u4f4d\uff0c\u8be5\u80a1\u63d0\u4f9b\u4e86\u79d1\u6280\u677f\u5757\u4e2d\u6700\u5177\u5438\u5f15\u529b\u7684\u98ce\u9669\u56de\u62a5\u673a\u4f1a\u4e4b\u4e00\u3002 <\/p>\n\n

\u201cAI \u63a7\u5236\u5854\u201d \u8bba\u70b9<\/h3>\n\n

ServiceNow \u80a1\u4ef7\u5728 4 \u6708\u4efd\u7684\u629b\u552e\u662f\u53d9\u4e8b\u538b\u5012\u57fa\u672c\u9762\u7684\u5178\u578b\u6848\u4f8b\u3002\u8be5\u516c\u53f8\u62a5\u544a 2026 \u5e74\u7b2c\u4e00\u5b63\u5ea6\u8425\u6536\u4e3a 37.7 \u4ebf\u7f8e\u5143\uff0c\u540c\u6bd4\u589e\u957f 22%\uff0c\u5e76\u4e0a\u8c03\u4e86\u5168\u5e74\u8ba2\u9605\u6307\u5f15\u3002\u6b64\u5916\uff0c\u81ea\u7531\u73b0\u91d1\u6d41\u540c\u6bd4\u589e\u957f 30%\u3002\u7136\u800c\uff0c\u7531\u4e8e\u6295\u8d44\u8005\u5bf9 AI \u667a\u80fd\u4f53\uff08AI agents\uff09\u7684\u957f\u671f\u5a01\u80c1\u611f\u5230\u6050\u614c\uff0c\u8be5\u80a1\u5728\u8d22\u62a5\u53d1\u5e03\u540e\u66b4\u8dcc\u4e86 18%\u3002 <\/p>\n\n

\u9996\u5e2d\u6267\u884c\u5b98 Bill McDermott \u7684\u5e94\u5bf9\u63aa\u65bd\u662f\u79ef\u6781\u91cd\u65b0\u5b9a\u4f4d\u516c\u53f8\u3002\u5728\u6700\u8fd1\u7684 Knowledge 2026 \u5927\u4f1a\u4e0a\uff0cServiceNow \u63a8\u51fa\u4e86\u5176 \u201cAI \u63a7\u5236\u5854\u201d (AI Control Tower) \u6846\u67b6\u3002\u5176\u6218\u7565\u903b\u8f91\u65e0\u61c8\u53ef\u51fb\uff1a\u968f\u7740\u4f01\u4e1a\u5728\u5404\u4e2a\u90e8\u95e8\u90e8\u7f72\u6210\u5343\u4e0a\u4e07\u4e2a\u81ea\u4e3b AI \u667a\u80fd\u4f53\uff0c\u7531\u6b64\u4ea7\u751f\u7684\u590d\u6742\u6027\u5c06\u5e26\u6765\u5de8\u5927\u7684\u6cbb\u7406\u548c\u5b89\u5168\u5669\u68a6\u3002 <\/p>\n\n

\u5fc5\u987b\u6709\u4eba\u5bf9\u8fd9\u4e9b AI \u667a\u80fd\u4f53\u8fdb\u884c\u7f16\u6392\u3001\u76d1\u63a7\u5e76\u5e94\u7528\u5408\u89c4\u7b56\u7565\u3002ServiceNow \u5df2\u7ecf\u4f5c\u4e3a\u8d22\u5bcc 500 \u5f3a\u4f01\u4e1a\u7684\u6838\u5fc3 IT \u670d\u52a1\u7ba1\u7406\u5e73\u53f0\uff0c\u62e5\u6709\u72ec\u7279\u7684\u4f18\u52bf\u6765\u62c5\u4efb\u8fd9\u4e00\u7f16\u6392\u5c42\u3002\u65b0\u5ba3\u5e03\u7684\u4e0e Experian \u7684\u5408\u4f5c\u4f19\u4f34\u5173\u7cfb\uff0c\u4ee5\u53ca\u4e0e\u5fae\u8f6f\u548c Anthropic \u7684\u6df1\u5ea6\u96c6\u6210\uff0c\u9a8c\u8bc1\u4e86\u8fd9\u4e00\u6218\u7565\u3002ServiceNow \u5e76\u975e\u5728\u4e0e AI \u6a21\u578b\u7ade\u4e89\uff1b\u5b83\u662f\u5728\u63d0\u4f9b\u5728\u4f01\u4e1a\u89c4\u6a21\u4e0b\u5b89\u5168\u90e8\u7f72\u8fd9\u4e9b\u6a21\u578b\u6240\u9700\u7684\u57fa\u7840\u8bbe\u65bd\u3002 <\/p>\n\n

\u6307\u6807<\/strong><\/td>2026 \u5e74\u7b2c\u4e00\u5b63\u5ea6\u8868\u73b0<\/strong><\/td>\u6218\u7565\u76ee\u6807<\/strong><\/td><\/tr>
\u8425\u6536<\/strong><\/strong><\/td>37.7 \u4ebf\u7f8e\u5143\uff08\u540c\u6bd4\u589e\u957f 22%\uff09<\/td>\u5230 2030 \u5e74\u8ba2\u9605\u6536\u5165\u7ffb\u500d<\/td><\/tr>
\u81ea\u7531\u73b0\u91d1\u6d41<\/strong><\/td>\u540c\u6bd4\u589e\u957f 30%<\/td>\u6301\u7eed\u7684\u76c8\u5229\u6027\u589e\u957f<\/td><\/tr>
AI \u5b9a\u4f4d<\/strong><\/strong><\/td>\u63a8\u51fa \u201cAI \u63a7\u5236\u5854\u201d<\/td>\u4e3b\u5bfc\u4f01\u4e1a\u7ea7 AI \u6cbb\u7406\u5c42<\/td><\/tr>
\u80a1\u4ef7<\/strong><\/td>\u7ea6 124 \u7f8e\u5143\uff085 \u6708 29 \u65e5\u6536\u76d8\u4ef7\uff09<\/td>\u5206\u6790\u5e08\u5e73\u5747\u76ee\u6807\u4ef7\uff1a\u7ea6 142 \u7f8e\u5143<\/td><\/tr><\/tbody><\/table><\/figure>\n\n

\u4f30\u503c\uff1a\u96be\u5f97\u7684\u7b2c\u4e8c\u6b21\u673a\u4f1a<\/h3>\n\n

\u5f88\u96be\u627e\u5230\u4e00\u5bb6\u5360\u636e\u4e3b\u5bfc\u5730\u4f4d\u3001\u62e5\u6709\u62a4\u57ce\u6cb3\u4fdd\u62a4\u7684\u4f01\u4e1a\u8f6f\u4ef6\u516c\u53f8\uff0c\u5728\u8425\u6536\u589e\u957f 22% \u7684\u540c\u65f6\uff0c\u80a1\u4ef7\u5374\u6bd4\u8fd1\u671f\u9ad8\u70b9\u6298\u4ef7 40%\u3002\u5728 5 \u6708\u4efd\u7684\u53cd\u5f39\u4e4b\u524d\uff0cServiceNow \u66fe\u88ab\u8ba4\u4e3a\u5df2\u7ecf\u51fa\u5c40\u3002\u5373\u4f7f\u5728\u5468\u4e94\u98d9\u5347 14% \u4e4b\u540e\uff0c\u7ea6 124 \u7f8e\u5143\u7684\u80a1\u4ef7\u76f8\u5bf9\u4e8e\u5176\u5386\u53f2\u500d\u6570\u4ecd\u5904\u4e8e\u6df1\u5ea6\u6298\u4ef7\u72b6\u6001\u3002 <\/p>\n\n

\u534e\u5c14\u8857\u5f00\u59cb\u610f\u8bc6\u5230\u8fd9\u4e00\u9519\u8bef\u5b9a\u4ef7\u3002\u7f8e\u56fd\u94f6\u884c\u6700\u8fd1\u6062\u590d\u4e86\u5bf9\u8be5\u80a1\u7684\u8986\u76d6\uff0c\u7ed9\u4e88 \u201c\u4e70\u5165\u201d \u8bc4\u7ea7\u548c 130 \u7f8e\u5143\u7684\u76ee\u6807\u4ef7\uff0c\u8fd9\u6210\u4e3a\u4e86\u8fd1\u671f\u52a8\u80fd\u7684\u50ac\u5316\u5242\u3002\u5728\u66f4\u5e7f\u6cdb\u7684\u5206\u6790\u5e08\u7fa4\u4f53\u4e2d\uff0c\u8986\u76d6\u8be5\u80a1\u7684 49 \u4f4d\u5206\u6790\u5e08\u4e2d\u6709 90% \u7ef4\u6301 \u201c\u4e70\u5165\u201d \u8bc4\u7ea7\uff0c\u5e73\u5747\u76ee\u6807\u4ef7\u63a5\u8fd1 142 \u7f8e\u5143\uff0c\u8fd9\u610f\u5473\u7740\u4ecd\u6709\u5de8\u5927\u7684\u4e0a\u6da8\u7a7a\u95f4\u3002 <\/p>\n\n

\u590d\u82cf\u9762\u4e34\u7684\u98ce\u9669<\/h3>\n\n

\u867d\u7136\u5bf9 \u201cSaaSpocalypse\u201d \u7684\u62c5\u5fe7\u4f3c\u4e4e\u6709\u4e9b\u8fc7\u5ea6\uff0c\u4f46 ServiceNow \u5e76\u975e\u6ca1\u6709\u98ce\u9669\u3002\u4e3b\u8981\u7684\u62c5\u5fe7\u662f\u5229\u6da6\u7387\u7684\u4e0b\u6ed1\u3002\u6784\u5efa\u548c\u7ef4\u62a4 AI \u63a7\u5236\u5854\u57fa\u7840\u8bbe\u65bd\u9700\u8981\u6301\u7eed\u7684\u5927\u89c4\u6a21\u6295\u8d44\u3002\u6295\u8d44\u8005\u5c06\u8981\u6c42\u8bc1\u660e\u8fd9\u4e9b AI \u4e3e\u63aa\u80fd\u591f\u63a8\u52a8\u8ba2\u9605\u6536\u5165\u7684\u589e\u91cf\u589e\u957f\uff0c\u800c\u4e0d\u4f1a\u6c38\u4e45\u6027\u5730\u538b\u7f29\u8425\u4e1a\u5229\u6da6\u7387\u3002 <\/p>\n\n

\u6b64\u5916\uff0c\u4f01\u4e1a AI \u7f16\u6392\u9886\u57df\u7684\u7ade\u4e89\u5c06\u975e\u5e38\u6fc0\u70c8\u3002\u62e5\u6709 Copilot \u751f\u6001\u7cfb\u7edf\u7684\u5fae\u8f6f\u548c\u62e5\u6709 Agentforce \u5e73\u53f0\u7684 Salesforce \u90fd\u5728\u4e89\u593a\u4f01\u4e1a AI \u7684\u4e3b\u8981\u63a5\u53e3\u5730\u4f4d\u3002ServiceNow \u5fc5\u987b\u6267\u884c\u5f97\u5b8c\u7f8e\u65e0\u7f3a\uff0c\u4ee5\u786e\u4fdd\u5176\u4ee5 IT \u4e3a\u4e2d\u5fc3\u7684\u5de5\u4f5c\u6d41\u4e3b\u5bfc\u5730\u4f4d\u80fd\u591f\u8f6c\u5316\u4e3a AI \u6cbb\u7406\u7684\u4e3b\u5bfc\u5730\u4f4d\u3002 <\/p>\n\n

\u7ed3\u8bba\uff1a\u4e70\u5165\u4f30\u503c\u4fee\u590d<\/h3>\n\n

5 \u6708\u4efd\u7684\u8f6f\u4ef6\u677f\u5757\u53cd\u5f39\u6807\u5fd7\u7740\u4e00\u4e2a\u5173\u952e\u7684\u8f6c\u6298\u70b9\u3002\u5e02\u573a\u5df2\u7ecf\u6d88\u5316\u4e86\u751f\u6210\u5f0f AI \u5e26\u6765\u7684\u6700\u521d\u51b2\u51fb\uff0c\u73b0\u5728\u6b63\u5c06\u771f\u6b63\u7684\u57fa\u7840\u8bbe\u65bd\u63d0\u4f9b\u5546\u4e0e\u8106\u5f31\u7684\u5e94\u7528\u5c42\u533a\u5206\u5f00\u6765\u3002ServiceNow \u7684\u7b2c\u4e00\u5b63\u5ea6\u6570\u636e\u8bc1\u660e\u5176\u6838\u5fc3\u4e1a\u52a1\u6b63\u5728\u84ec\u52c3\u53d1\u5c55\uff0c\u800c\u5176 AI \u63a7\u5236\u5854\u6218\u7565\u4e3a\u672a\u6765\u7684\u8d27\u5e01\u5316\u63d0\u4f9b\u4e86\u6e05\u6670\u7684\u8def\u7ebf\u56fe\u3002\u5bf9\u4e8e\u9519\u8fc7\u4e86\u6700\u521d AI \u786c\u4ef6\u70ed\u6f6e\u7684\u6295\u8d44\u8005\u6765\u8bf4\uff0cServiceNow \u63d0\u4f9b\u4e86\u4e00\u4e2a\u4ee5\u5927\u5e45\u6298\u6263\u4e70\u5165\u57fa\u7840\u6027 AI \u8f6f\u4ef6\u8d44\u4ea7\u7684\u7f55\u89c1\u673a\u4f1a\u3002 <\/p>\n\n

ServiceNow (NOW) \u7ed3\u8bba\uff1a\u4e70\u5165<\/strong><\/p>\n\n

    \n
  • \u5f53\u524d\u4ef7\u683c\uff1a\u7ea6 124.37 \u7f8e\u5143<\/li>\n\n\n\n
  • \u76ee\u6807\u4ef7\u683c\uff1a145.00 \u7f8e\u5143\uff08\u534e\u5c14\u8857\u6700\u9ad8\u9884\u671f\u63a5\u8fd1 236 \u7f8e\u5143\uff09<\/li>\n\n\n\n
  • \u50ac\u5316\u5242\uff1a\u5e7f\u6cdb\u7684\u8f6f\u4ef6\u677f\u5757\u8f6e\u52a8\u3001AI \u63a7\u5236\u5854\u8d27\u5e01\u5316\u4ee5\u53ca\u6df1\u5ea6\u8d85\u5356\u7684\u6280\u672f\u9762\u4fee\u590d\u3002<\/li>\n<\/ul>\n\n

    \u8f6f\u4ef6\u751f\u6001\u7cfb\u7edf\u53cd\u5f39<\/h3>\n\n

    ServiceNow \u7684\u98d9\u5347\u662f\u66f4\u5e7f\u6cdb\u677f\u5757\u89c9\u9192\u7684\u4e00\u90e8\u5206\uff0c\u63d0\u4f9b\u4e86\u5176\u4ed6\u51e0\u4e2a\u5177\u6709\u64cd\u4f5c\u6027\u7684\u673a\u4f1a\u3002<\/p>\n\n

    Datadog (DDOG) \u7ed3\u8bba\uff1a\u4e70\u5165<\/strong><\/p>\n\n

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    __________________________________________________<\/p>\n\n

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