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Salesforce \u7684\u4eba\u5de5\u667a\u80fd\u4e4b\u65c5\u4ee5\u5927\u80c6\u7684\u6536\u8d2d\u548c\u91cd\u5927\u7684\u5185\u90e8\u5f00\u53d1\u4e3a\u7279\u5f81\u3002\u7136\u800c\uff0cAgentforce \u7684\u63a8\u51fa\u624d\u4ee3\u8868\u4e86\u771f\u6b63\u7684\u62d0\u70b9\u3002\u4e0e\u4ee5\u5f80\u4e3b\u8981\u4fa7\u91cd\u4e8e\u9884\u6d4b\u6027\u5206\u6790\u6216\u57fa\u672c\u5bf9\u8bdd\u754c\u9762\u7684 AI \u8fed\u4ee3\u4e0d\u540c\uff0cAgentforce \u65e8\u5728\u90e8\u7f72\u80fd\u591f\u8de8\u9500\u552e\u3001\u670d\u52a1\u3001\u8425\u9500\u548c\u5546\u52a1\u6267\u884c\u590d\u6742\u5de5\u4f5c\u6d41\u7684\u81ea\u4e3b\u4ee3\u7406\u3002\u8fd9\u79cd\u4ece\u534f\u52a9\u4eba\u7c7b\u5de5\u4f5c\u7684\u201c\u526f\u9a7e\u9a76 (Copilots)\u201d\u5230\u4ee3\u8868\u4eba\u7c7b\u72ec\u7acb\u884c\u52a8\u7684\u201c\u4ee3\u7406 (Agents)\u201d\u7684\u8f6c\u53d8\u662f\u4e00\u4e2a\u5173\u952e\u7684\u533a\u522b\u3002\u5b83\u5c06 AI \u4ece\u751f\u4ea7\u529b\u589e\u5f3a\u5de5\u5177\u63d0\u5347\u4e3a\u8fd0\u8425\u80fd\u529b\u7684\u6839\u672c\u9a71\u52a8\u529b\u3002\u5e02\u573a\u5bf9 Agentforce \u7684\u6700\u521d\u53cd\u5e94\u8912\u8d2c\u4e0d\u4e00\uff0c\u4e00\u4e9b\u5206\u6790\u5e08\u8d28\u7591\u4f01\u4e1a\u5ba2\u6237\u662f\u5426\u51c6\u5907\u597d\u5728\u5173\u952e\u7684\u5ba2\u6237\u4e92\u52a8\u4e2d\u4fe1\u4efb\u81ea\u4e3b\u7cfb\u7edf\u3002\u7136\u800c\uff0c\u6700\u65b0\u7684\u8d22\u52a1\u6570\u636e\u8868\u660e\uff0c\u91c7\u7528\u901f\u5ea6\u6b63\u4ee5\u7a7a\u524d\u7684\u6b65\u4f10\u52a0\u5feb\u3002 <\/p>\n\n

Agentforce \u7684\u8d22\u52a1\u9a8c\u8bc1<\/h2>\n\n

Salesforce \u5728 AI \u9886\u57df\u53d6\u5f97\u6210\u529f\u7684\u6700\u6709\u529b\u8bc1\u636e\u5728\u4e8e\u5176\u8fd1\u671f\u7684\u8d22\u52a1\u8868\u73b0\u3002\u5728\u622a\u81f3 2026 \u5e74 1 \u6708\u7684 2026 \u8d22\u5e74\uff0cSalesforce \u62a5\u544a\u7684\u603b\u8425\u6536\u4e3a 415 \u4ebf\u7f8e\u5143\uff0c\u540c\u6bd4\u589e\u957f 10%\uff0c\u8868\u73b0\u7a33\u5065 [1]\u3002\u867d\u7136\u5728\u8fd9\u79cd\u5e9e\u5927\u89c4\u6a21\u4e0b\u5b9e\u73b0\u4e24\u4f4d\u6570\u589e\u957f\u672c\u8eab\u5c31\u4ee4\u4eba\u5370\u8c61\u6df1\u523b\uff0c\u4f46\u4e0e AI \u91c7\u7528\u76f8\u5173\u7684\u5e95\u5c42\u6307\u6807\u624d\u662f\u771f\u6b63\u7684\u4eae\u70b9\u3002\u4ec5\u5728\u7b2c\u56db\u5b63\u5ea6\uff0c\u8425\u6536\u5c31\u8fbe\u5230 112 \u4ebf\u7f8e\u5143\uff0c\u540c\u6bd4\u589e\u957f 12%\uff0c\u8868\u660e\u65b0\u4ea7\u54c1\u5468\u671f\u63a8\u52a8\u4e86\u589e\u957f\u52a0\u901f [1]\u3002 <\/p>\n\n

\u8fd1\u671f\u8d22\u62a5\u4e2d\u6700\u7a81\u51fa\u7684\u6307\u6807\u662f Agentforce \u5e74\u5ea6\u7ecf\u5e38\u6027\u6536\u5165 (ARR) \u7684\u7206\u53d1\u5f0f\u589e\u957f\u3002\u7b2c\u56db\u5b63\u5ea6\uff0cAgentforce ARR \u8fbe\u5230 8 \u4ebf\u7f8e\u5143\uff0c\u540c\u6bd4\u589e\u957f\u9ad8\u8fbe 169% [1]\u3002\u66f4\u5f15\u4eba\u6ce8\u76ee\u7684\u662f\uff0cAgentforce \u7684\u603b ARR \u76ee\u524d\u5df2\u89c4\u6a21\u5316\u81f3 29 \u4ebf\u7f8e\u5143 [2]\u3002\u8fd9\u79cd\u7ecf\u5e38\u6027\u6536\u5165\u7684\u5feb\u901f\u79ef\u7d2f\u8bc1\u660e\uff0cAgentforce \u4e0d\u4ec5\u4ec5\u662f\u4e00\u4e2a\u6982\u5ff5\u6846\u67b6\u6216\u8425\u9500\u5671\u5934\uff1b\u5b83\u662f\u4e00\u4e2a\u9ad8\u5ea6\u53ef\u53d8\u73b0\u7684\u4ea7\u54c1\u5957\u4ef6\uff0c\u4f01\u4e1a\u5ba2\u6237\u6b63\u5728\u5927\u89c4\u6a21\u79ef\u6781\u8d2d\u4e70\u548c\u90e8\u7f72\u3002\u8fd9\u79cd\u589e\u957f\u901f\u5ea6\u8868\u660e\uff0cSalesforce \u5df2\u6210\u529f\u8bc6\u522b\u5e76\u89e3\u51b3\u4e86\u5ba2\u6237\u7684\u4e00\u4e2a\u5173\u952e\u75db\u70b9\uff1a\u5373\u5728\u4e0d\u7ebf\u6027\u589e\u52a0\u5458\u5de5\u4eba\u6570\u7684\u60c5\u51b5\u4e0b\u9ad8\u6548\u6269\u5c55\u4e1a\u52a1\u7684\u9700\u6c42\u3002 <\/p>\n\n

\u6b64\u5916\uff0c\u91c7\u7528\u89c4\u6a21\u4e5f\u8bf4\u660e\u4e86\u8be5\u5e73\u53f0\u7684\u5e7f\u6cdb\u5438\u5f15\u529b\u3002Salesforce \u62a5\u544a\u79f0\u5b8c\u6210\u4e86 29,000 \u7b14 Agentforce \u4ea4\u6613\uff0c\u8868\u660e\u8be5\u6280\u672f\u6b63\u5728\u5404\u884c\u5404\u4e1a\u548c\u4e0d\u540c\u89c4\u6a21\u7684\u516c\u53f8\u4e2d\u4ea7\u751f\u5171\u9e23 [2]\u3002\u8fd9\u79cd\u5e7f\u6cdb\u7684\u91c7\u7528\u5bf9\u4e8e\u957f\u671f\u53ef\u6301\u7eed\u6027\u81f3\u5173\u91cd\u8981\uff0c\u56e0\u4e3a\u5b83\u51cf\u5c11\u4e86\u5bf9\u5c11\u6570\u5927\u578b\u4ea4\u6613\u7684\u4f9d\u8d56\uff0c\u5e76\u5c06\u6280\u672f\u6df1\u6df1\u5d4c\u5165\u5230\u66f4\u5e7f\u6cdb\u7684\u4f01\u4e1a\u751f\u6001\u7cfb\u7edf\u4e2d\u3002\u8fd0\u8425\u89c4\u6a21\u4e5f\u4ee4\u4eba\u9707\u60ca\uff0c\u8be5\u516c\u53f8\u62a5\u544a\u5904\u7406\u4e86 24 \u4ebf\u4e2a\u4ee3\u7406\u5de5\u4f5c\u5355\u5143 [2]\u3002\u8fd9\u4e00\u6307\u6807\u7a81\u663e\u4e86 Agentforce \u5df2\u7ecf\u5728\u5904\u7406\u5de8\u5927\u7684\u8ba1\u7b97\u548c\u8fd0\u8425\u5de5\u4f5c\u8d1f\u8f7d\uff0c\u8bc1\u660e\u4e86\u5176\u5728\u9ad8\u5bb9\u91cf\u3001\u4efb\u52a1\u5173\u952e\u578b\u73af\u5883\u4e2d\u7684\u53ef\u884c\u6027\u3002 <\/p>\n\n

\u5229\u6da6\u7387\u6269\u5f20\u4e0e\u8d44\u672c\u914d\u7f6e<\/h2>\n\n

\u867d\u7136\u8425\u6536\u589e\u957f\u662f\u5e02\u573a\u8ba4\u53ef\u7684\u5173\u952e\u6307\u6807\uff0c\u4f46 Salesforce \u5c06\u8fd9\u79cd\u589e\u957f\u8f6c\u5316\u4e3a\u76c8\u5229\u7684\u80fd\u529b\u540c\u6837\u4ee4\u4eba\u5370\u8c61\u6df1\u523b\u3002\u4ece\u5386\u53f2\u4e0a\u770b\uff0c\u8be5\u516c\u53f8\u66fe\u56e0\u4f18\u5148\u8003\u8651\u8425\u6536\u589e\u957f\u800c\u727a\u7272\u8425\u4e1a\u5229\u6da6\u7387\u800c\u53d7\u5230\u6279\u8bc4\u3002\u7136\u800c\uff0c\u6700\u8fd1\u7684\u8d22\u52a1\u4e1a\u7ee9\u8868\u660e\u8fd9\u79cd\u52a8\u6001\u53d1\u751f\u4e86\u6df1\u523b\u53d8\u5316\u30022026 \u8d22\u5e74\uff0cSalesforce \u62a5\u544a\u7684\u8425\u4e1a\u6536\u5165\u4e3a 83 \u4ebf\u7f8e\u5143 [2]\u3002\u8fd9\u6bd4 2023 \u8d22\u5e74\u589e\u957f\u4e86\u60ca\u4eba\u7684\u516b\u500d\uff0c\u7a81\u663e\u4e86\u8fd0\u8425\u6548\u7387\u548c\u6210\u672c\u7ba1\u7406\u7684\u663e\u8457\u6539\u5584 [2]\u3002 <\/p>\n\n

\u8003\u8651\u5230\u5f00\u53d1\u548c\u90e8\u7f72\u5148\u8fdb AI \u57fa\u7840\u8bbe\u65bd\u6240\u9700\u7684\u5927\u91cf\u6295\u8d44\uff0c\u8fd9\u79cd\u5229\u6da6\u7387\u7684\u6269\u5f20\u5c24\u4e3a\u503c\u5f97\u5173\u6ce8\u3002\u8fd9\u8868\u660e Salesforce \u6b63\u5728\u6210\u529f\u5229\u7528\u5176\u5e9e\u5927\u7684\u89c4\u6a21\uff0c\u5c06\u8fd9\u4e9b\u6210\u672c\u644a\u9500\u5230\u5e7f\u6cdb\u7684\u5ba2\u6237\u7fa4\u4e2d\u3002\u5c06 AI \u6574\u5408\u5230\u5176\u81ea\u8eab\u5185\u90e8\u8fd0\u8425\u4e2d\u53ef\u80fd\u4e5f\u4fc3\u8fdb\u4e86\u8fd9\u79cd\u6548\u7387\uff0c\u521b\u9020\u4e86\u4e00\u4e2a AI \u65e2\u9a71\u52a8\u8425\u6536\u589e\u957f\u53c8\u964d\u4f4e\u6210\u672c\u7684\u826f\u6027\u5faa\u73af\u3002\u8425\u6536\u589e\u957f\u52a0\u901f\u4e0e\u5229\u6da6\u7387\u6269\u5f20\u7684\u7ed3\u5408\u662f\u4ef7\u503c\u521b\u9020\u7684\u5f3a\u5927\u50ac\u5316\u5242\uff0c\u5b83\u4ece\u6839\u672c\u4e0a\u6539\u53d8\u4e86 Salesforce \u7684\u6295\u8d44\u903b\u8f91\u3002 <\/p>\n\n

\u516c\u53f8\u5f3a\u5927\u7684\u73b0\u91d1\u751f\u6210\u80fd\u529b\u4e5f\u4f7f\u5176\u80fd\u591f\u5f00\u5c55\u6fc0\u8fdb\u7684\u8d44\u672c\u56de\u62a5\u8ba1\u5212\u3002Salesforce \u6700\u8fd1\u6388\u6743\u4e86\u4e00\u9879\u9ad8\u8fbe 500 \u4ebf\u7f8e\u5143\u7684\u5de8\u989d\u80a1\u7968\u56de\u8d2d\u8ba1\u5212 [2]\u3002\u8fd9\u4e00\u6388\u6743\u662f\u7ba1\u7406\u5c42\u5bf9\u516c\u53f8\u672a\u6765\u524d\u666f\u5145\u6ee1\u4fe1\u5fc3\u4ee5\u53ca\u81f4\u529b\u4e8e\u63d0\u9ad8\u80a1\u4e1c\u4ef7\u503c\u7684\u5f3a\u70c8\u4fe1\u53f7\u3002\u5982\u6b64\u89c4\u6a21\u7684\u56de\u8d2d\u4e3a\u80a1\u7968\u63d0\u4f9b\u4e86\u663e\u8457\u7684\u4e0b\u884c\u4fdd\u62a4\uff0c\u5e76\u80fd\u968f\u7740\u65f6\u95f4\u7684\u63a8\u79fb\u663e\u8457\u63d0\u9ad8\u6bcf\u80a1\u6536\u76ca\u3002\u8fd9\u4e5f\u8868\u660e\u516c\u53f8\u8ba4\u4e3a\u5176\u80a1\u4ef7\u76f8\u5bf9\u4e8e\u5176\u957f\u671f\u6f5c\u529b\u88ab\u4f4e\u4f30\u4e86\uff0c\u7279\u522b\u662f\u8003\u8651\u5230\u5176 AI \u8ba1\u5212\u65e5\u76ca\u589e\u5f3a\u7684\u52bf\u5934\u3002 <\/p>\n\n

\u7ade\u4e89\u62a4\u57ce\u6cb3\u4e0e\u5e02\u573a\u5730\u4f4d<\/h2>\n\n

Salesforce \u5728 Agentforce \u4e0a\u7684\u6210\u529f\u5e76\u975e\u5076\u7136\uff0c\u5b83\u662f\u5efa\u7acb\u5728\u5176\u4e3b\u5bfc\u5e02\u573a\u5730\u4f4d\u7684\u57fa\u7840\u4e4b\u4e0a\u7684\u3002\u8be5\u516c\u53f8\u76ee\u524d\u5360\u636e\u5168\u7403 CRM \u5e02\u573a 20.7% \u7684\u4efd\u989d\uff0c\u9886\u5148\u4e8e\u5176\u6700\u63a5\u8fd1\u7684\u7ade\u4e89\u5bf9\u624b\uff0c\u4f18\u52bf\u5de8\u5927 [2]\u3002\u8fd9\u4e2a\u62e5\u6709\u8d85\u8fc7 150,000 \u5bb6\u5ba2\u6237\u7684\u5e9e\u5927\u88c5\u673a\u7fa4\u4e3a Salesforce \u5728 AI \u65f6\u4ee3\u63d0\u4f9b\u4e86\u72ec\u7279\u800c\u5f3a\u5927\u7684\u4f18\u52bf [2]\u3002 <\/p>\n\n

\u4eba\u5de5\u667a\u80fd\u6a21\u578b\u9700\u8981\u6d77\u91cf\u7684\u9ad8\u8d28\u91cf\u3001\u4e0a\u4e0b\u6587\u76f8\u5173\u6570\u636e\u624d\u80fd\u6709\u6548\u8fd0\u884c\u3002Salesforce \u7684 CRM \u5e73\u53f0\u662f\u5168\u7403\u8bb8\u591a\u5927\u578b\u4f01\u4e1a\u5ba2\u6237\u6570\u636e\u7684\u6838\u5fc3\u5b58\u50a8\u5e93\u3002\u901a\u8fc7\u5c06 Agentforce \u76f4\u63a5\u96c6\u6210\u5230\u8be5\u5e73\u53f0\u4e2d\uff0cSalesforce \u4f7f\u5176\u5ba2\u6237\u80fd\u591f\u5229\u7528\u81ea\u8eab\u7684\u4e13\u6709\u6570\u636e\u6765\u8bad\u7ec3\u548c\u90e8\u7f72\u9ad8\u5ea6\u5b9a\u5236\u7684\u3001\u7279\u5b9a\u9886\u57df\u7684 AI \u4ee3\u7406\u3002\u8fd9\u79cd\u6df1\u5ea6\u96c6\u6210\u5bf9\u7f3a\u4e4f\u6b64\u7c7b\u5173\u952e\u6570\u636e\u751f\u6001\u7cfb\u7edf\u7684\u72ec\u7acb AI \u521d\u521b\u516c\u53f8\u6784\u6210\u4e86\u5de8\u5927\u7684\u51c6\u5165\u95e8\u69db\u3002 <\/p>\n\n

\u6b64\u5916\uff0c\u5de5\u4f5c\u6d41\u96c6\u6210\u662f\u4e00\u4e2a\u5173\u952e\u7684\u5dee\u5f02\u5316\u56e0\u7d20\u3002\u4f01\u4e1a\u7528\u6237\u4e0d\u60f3\u5728\u591a\u4e2a\u5e94\u7528\u7a0b\u5e8f\u4e4b\u95f4\u5207\u6362\u4ee5\u4f7f\u7528 AI\uff1b\u4ed6\u4eec\u5e0c\u671b AI \u76f4\u63a5\u5d4c\u5165\u5230\u73b0\u6709\u7684\u5de5\u4f5c\u6d41\u4e2d\u3002Salesforce \u5c06 Agentforce \u65e0\u7f1d\u96c6\u6210\u5230\u9500\u552e\u4ee3\u8868\u3001\u5ba2\u670d\u4ee3\u7406\u548c\u8425\u9500\u4e13\u4e1a\u4eba\u5458\u65e5\u5e38\u8fd0\u8425\u4e2d\u7684\u80fd\u529b\uff0c\u663e\u8457\u51cf\u5c11\u4e86\u6469\u64e6\u5e76\u7f29\u77ed\u4e86\u5b9e\u73b0\u4ef7\u503c\u7684\u65f6\u95f4\u3002\u8fd9\u79cd\u201c\u5de5\u4f5c\u6d41\u5185\u201dAI \u6218\u7565\u88ab\u8bc1\u660e\u975e\u5e38\u6709\u6548\uff0c\u5feb\u901f\u7684\u91c7\u7528\u7387\u548c\u5904\u7406\u7684\u6d77\u91cf\u4ee3\u7406\u5de5\u4f5c\u5355\u5143\u5c31\u662f\u660e\u8bc1\u3002 <\/p>\n\n

\u66f4\u5e7f\u6cdb\u7684 AI \u8f6f\u4ef6\u683c\u5c40<\/h2>\n\n

\u4e3a\u4e86\u5145\u5206\u7406\u89e3 Salesforce \u7684\u6210\u5c31\uff0c\u5c06\u5176\u7f6e\u4e8e\u66f4\u5e7f\u6cdb\u7684 AI \u8f6f\u4ef6\u683c\u5c40\u4e2d\u8fdb\u884c\u8003\u5bdf\u4f1a\u5f88\u6709\u5e2e\u52a9\u3002\u76ee\u524d\u7684\u5e02\u573a\u7279\u5f81\u662f\uff0c\u65e2\u6709\u4f30\u503c\u9ad8\u4f01\u3001\u98ce\u5934\u6b63\u52b2\u7684\u7eaf AI \u516c\u53f8\uff0c\u4e5f\u6709\u8bd5\u56fe\u8f6c\u578b\u7684\u4f20\u7edf\u8f6f\u4ef6\u4f9b\u5e94\u5546\u3002\u4f8b\u5982\uff0cPalantir (PLTR) \u5728\u5176 AI \u5e73\u53f0\u7684\u63a8\u52a8\u4e0b\u5b9e\u73b0\u4e86 70% \u7684\u60ca\u4eba\u8425\u6536\u589e\u957f\uff0c\u4f46\u5176\u4f30\u503c\u4e5f\u5904\u4e8e\u9ad8\u4f4d\uff0c\u8fdc\u671f\u5e02\u76c8\u7387\u7ea6\u4e3a 111 \u500d [1]\u3002\u76f8\u53cd\uff0c\u50cf C3.ai (AI) \u8fd9\u6837\u7684\u516c\u53f8\u5219\u5728\u6301\u7eed\u4e8f\u635f\u548c\u9886\u5bfc\u5c42\u66f4\u8fed\u4e2d\u6323\u624e\uff0c\u7a81\u663e\u4e86\u6709\u6548\u6267\u884c AI \u6218\u7565\u7684\u6311\u6218 [1]\u3002 <\/p>\n\n

Salesforce \u5360\u636e\u4e86\u4e00\u4e2a\u72ec\u7279\u7684\u4e2d\u95f4\u5730\u5e26\u3002\u5b83\u65e2\u62e5\u6709\u4e00\u5bb6\u6210\u719f\u4f01\u4e1a\u8f6f\u4ef6\u516c\u53f8\u7684\u7a33\u5b9a\u6027\u3001\u89c4\u6a21\u548c\u76c8\u5229\u80fd\u529b\uff0c\u53c8\u517c\u5177 AI \u521b\u65b0\u8005\u7684\u52a0\u901f\u589e\u957f\u6001\u52bf\u3002\u8be5\u516c\u53f8\u5728\u4ea7\u751f 83 \u4ebf\u7f8e\u5143\u8425\u4e1a\u6536\u5165\u7684\u540c\u65f6\uff0c\u80fd\u5c06\u65b0\u7684 AI \u4ea7\u54c1\u7ebf\u89c4\u6a21\u5316\u81f3 29 \u4ebf\u7f8e\u5143 ARR\uff0c\u8fd9\u662f\u4e00\u79cd\u7f55\u89c1\u4e14\u5f15\u4eba\u6ce8\u76ee\u7684\u7ec4\u5408 [2]\u3002\u8fd9\u8bc1\u660e\u4e86 Salesforce \u4e0d\u4ec5\u4ec5\u662f\u5728\u8ffd\u968f AI \u7092\u4f5c\u5468\u671f\uff0c\u5b83\u6b63\u5728\u4ee5\u6781\u5c11\u6570\u516c\u53f8\u80fd\u4f01\u53ca\u7684\u89c4\u6a21\u6210\u529f\u5b9e\u73b0\u8be5\u6280\u672f\u7684\u5546\u4e1a\u5316\u53d8\u73b0\u3002 <\/p>\n\n

\u5411\u4ee3\u7406\u5f0f AI \u7684\u8f6c\u578b\u88ab\u5e7f\u6cdb\u8ba4\u4e3a\u662f\u4f01\u4e1a\u8f6f\u4ef6\u7684\u4e0b\u4e00\u4e2a\u4e3b\u8981\u524d\u6cbf\u3002\u867d\u7136\u50cf UiPath (PATH) \u548c ServiceNow (NOW) \u8fd9\u6837\u7684\u516c\u53f8\u4e5f\u5728\u8fd9\u4e00\u9886\u57df\u53d6\u5f97\u4e86\u91cd\u5927\u8fdb\u5c55\uff0c\u4f46 Salesforce \u5e9e\u5927\u7684 CRM \u8db3\u8ff9\u4f7f\u5176\u5728\u9762\u5411\u5ba2\u6237\u7684\u5e94\u7528\u4e2d\u5177\u6709\u660e\u663e\u4f18\u52bf [1]\u3002\u81ea\u4e3b\u81ea\u52a8\u5316\u590d\u6742\u5ba2\u6237\u4e92\u52a8\u7684\u80fd\u529b\u6709\u6f5c\u529b\u4ece\u6839\u672c\u4e0a\u6539\u53d8\u5ba2\u6237\u670d\u52a1\u548c\u9500\u552e\u7684\u7ecf\u6d4e\u6a21\u5f0f\uff0c\u4e3a Salesforce \u7684\u5ba2\u6237\u521b\u9020\u5de8\u5927\u4ef7\u503c\u3002 <\/p>\n\n

\u98ce\u9669\u4e0e\u8003\u91cf<\/h2>\n\n

\u5c3d\u7ba1\u8d22\u52a1\u4e1a\u7ee9\u548c\u6218\u7565\u52bf\u5934\u975e\u5e38\u79ef\u6781\uff0c\u4f46\u6295\u8d44\u8005\u5fc5\u987b\u4fdd\u6301\u5bf9\u6f5c\u5728\u98ce\u9669\u7684\u8ba4\u8bc6\u3002\u4f01\u4e1a\u8f6f\u4ef6\u5e02\u573a\u7ade\u4e89\u5f02\u5e38\u6fc0\u70c8\uff0cAI \u521b\u65b0\u7684\u5feb\u901f\u6b65\u4f10\u610f\u5473\u7740\u7ade\u4e89\u52a8\u6001\u53ef\u80fd\u4f1a\u8fc5\u901f\u8f6c\u53d8\u3002\u867d\u7136 Salesforce \u76ee\u524d\u51ed\u501f Agentforce \u4eab\u6709\u5f3a\u5927\u7684\u5148\u53d1\u4f18\u52bf\uff0c\u4f46\u50cf\u5fae\u8f6f\uff08\u51ed\u501f\u5176 Dynamics 365 \u548c Copilot \u96c6\u6210\uff09\u4ee5\u53ca\u65b0\u5174\u7684 AI \u539f\u751f\u521d\u521b\u516c\u53f8\u65e0\u7591\u5c06\u52a0\u5927\u529b\u5ea6\u4e89\u593a\u5e02\u573a\u4efd\u989d\u3002 <\/p>\n\n

\u6b64\u5916\uff0c\u81ea\u4e3b AI \u4ee3\u7406\u7684\u6210\u529f\u90e8\u7f72\u9700\u8981\u9ad8\u5ea6\u7684\u4fe1\u4efb\u548c\u53ef\u9760\u6027\u3002\u4efb\u4f55\u6d89\u53ca Agentforce \u7684\u91cd\u5927\u6545\u969c\u6216\u5b89\u5168\u6f0f\u6d1e\u90fd\u53ef\u80fd\u4e25\u91cd\u635f\u5bb3\u5ba2\u6237\u4fe1\u5fc3\u5e76\u51cf\u7f13\u91c7\u7528\u901f\u5ea6\u3002Salesforce \u5fc5\u987b\u7ee7\u7eed\u5728 AI \u5b89\u5168\u3001\u6cbb\u7406\u548c\u4fdd\u969c\u65b9\u9762\u6295\u5165\u5de8\u8d44\uff0c\u4ee5\u51cf\u8f7b\u8fd9\u4e9b\u98ce\u9669\u3002\u5b8f\u89c2\u7ecf\u6d4e\u73af\u5883\u4e5f\u662f\u4e00\u4e2a\u56e0\u7d20\uff1b\u867d\u7136 AI \u652f\u51fa\u76f8\u5bf9\u5177\u6709\u97e7\u6027\uff0c\u4f46\u4e25\u91cd\u7684\u7ecf\u6d4e\u8870\u9000\u53ef\u80fd\u4f1a\u5bfc\u81f4\u90e8\u7f72\u5ef6\u8fdf\u6216 IT \u9884\u7b97\u524a\u51cf\uff0c\u4ece\u800c\u5f71\u54cd Salesforce \u7684\u589e\u957f\u8f68\u8ff9\u3002 <\/p>\n\n

\u4f30\u503c\u4e5f\u662f\u4e00\u4e2a\u8003\u91cf\u56e0\u7d20\uff0c\u5c3d\u7ba1 Salesforce \u4e0d\u65ad\u6269\u5f20\u7684\u5229\u6da6\u7387\u548c\u5de8\u989d\u56de\u8d2d\u8ba1\u5212\u63d0\u4f9b\u4e86\u6709\u529b\u652f\u6491\u3002\u8be5\u80a1\u5fc5\u987b\u7ee7\u7eed\u63d0\u4f9b\u5f3a\u52b2\u7684\u8d22\u52a1\u8868\u73b0\uff0c\u4ee5\u652f\u6491\u5176\u76f8\u5bf9\u4e8e\u5927\u76d8\u7684\u6ea2\u4ef7\u4f30\u503c\u3002\u7136\u800c\uff0c\u8003\u8651\u5230\u4f01\u4e1a AI \u5de8\u5927\u7684\u6f5c\u5728\u5e02\u573a\u603b\u91cf\u4ee5\u53ca Salesforce \u5df2\u88ab\u8bc1\u660e\u7684\u6267\u884c\u80fd\u529b\uff0c\u76ee\u524d\u7684\u4f30\u503c\u5bf9\u4e8e\u957f\u671f\u6295\u8d44\u8005\u6765\u8bf4\u4f3c\u4e4e\u662f\u5408\u7406\u7684\u3002 <\/p>\n\n

\u5efa\u8bae\uff1a\u4e70\u5165<\/h2>\n\n

\u57fa\u4e8e\u5bf9 Salesforce \u8d22\u52a1\u8868\u73b0\u3001\u6218\u7565\u5b9a\u4f4d\u4ee5\u53ca\u5176 Agentforce \u5e73\u53f0\u7206\u53d1\u5f0f\u589e\u957f\u7684\u7efc\u5408\u5206\u6790\uff0c\u5bf9 CRM \u7684\u5efa\u8bae\u662f\u660e\u786e\u7684\u201c\u4e70\u5165\u201d\u3002<\/p>\n\n

Salesforce \u5df2\u6210\u529f\u5b8c\u6210\u4e86\u5411 AI \u65f6\u4ee3\u7684\u8f6c\u578b\uff0c\u5c06\u6f5c\u5728\u7684\u751f\u5b58\u5a01\u80c1\u8f6c\u5316\u4e3a\u5de8\u5927\u7684\u589e\u957f\u50ac\u5316\u5242\u3002Agentforce ARR \u5feb\u901f\u89c4\u6a21\u5316\u81f3 29 \u4ebf\u7f8e\u5143\uff0c\u52a0\u4e0a\u5904\u7406\u4e86 24 \u4ebf\u4e2a\u4ee3\u7406\u5de5\u4f5c\u5355\u5143\uff0c\u63d0\u4f9b\u4e86\u4e0d\u53ef\u5426\u8ba4\u7684\u8bc1\u636e\uff0c\u8868\u660e\u516c\u53f8\u7684 AI \u6218\u7565\u6b63\u6df1\u53d7\u4f01\u4e1a\u5ba2\u6237\u7684\u8ba4\u53ef\u3002\u8fd9\u4e0d\u662f\u6295\u673a\u6027\u589e\u957f\uff0c\u800c\u662f\u901a\u8fc7\u63d0\u4f9b\u5207\u5b9e\u7684\u8fd0\u8425\u6548\u7387\u800c\u4ea7\u751f\u7684\u3001\u9ad8\u5ea6\u53ef\u53d8\u73b0\u7684\u7ecf\u5e38\u6027\u6536\u5165\u3002 <\/p>\n\n

\u6b64\u5916\uff0c\u516c\u53f8\u76c8\u5229\u80fd\u529b\u7684\u663e\u8457\u6539\u5584\uff08\u8425\u4e1a\u6536\u5165\u589e\u957f\u516b\u500d\u81f3 83 \u4ebf\u7f8e\u5143\uff09\u8bc1\u660e\u4e86\u5176\u5bf9\u8fd0\u8425\u7eaa\u5f8b\u7684\u65b0\u627f\u8bfa\u3002\u8fd9\u79cd\u5229\u6da6\u7387\u7684\u6269\u5f20\uff0c\u7ed3\u5408 500 \u4ebf\u7f8e\u5143\u7684\u5de8\u989d\u80a1\u7968\u56de\u8d2d\u6388\u6743\uff0c\u521b\u9020\u4e86\u6781\u5177\u5438\u5f15\u529b\u7684\u8d22\u52a1\u72b6\u51b5\u3002Salesforce \u4e3a\u6295\u8d44\u8005\u63d0\u4f9b\u4e86\u4e3b\u5bfc\u5e02\u573a\u4efd\u989d\u3001AI \u9a71\u52a8\u7684\u52a0\u901f\u589e\u957f\u3001\u5229\u6da6\u7387\u6269\u5f20\u548c\u6fc0\u8fdb\u8d44\u672c\u56de\u62a5\u7684\u7f55\u89c1\u7ec4\u5408\u3002\u968f\u7740\u4f01\u4e1a\u8f6f\u4ef6\u5e02\u573a\u4e0d\u53ef\u963b\u6321\u5730\u5411\u81ea\u4e3b AI \u4ee3\u7406\u8f6c\u53d8\uff0cSalesforce \u5904\u4e8e\u72ec\u7279\u5730\u4f4d\uff0c\u6709\u671b\u83b7\u53d6\u6240\u521b\u9020\u4ef7\u503c\u7684\u8d85\u989d\u4efd\u989d\uff0c\u4f7f\u5176\u6210\u4e3a\u957f\u671f\u6295\u8d44\u8005\u7684\u7406\u60f3\u6838\u5fc3\u6301\u4ed3\u3002 <\/p>\n\n

\u53c2\u8003\u6587\u732e<\/h2>\n\n

[1] AI \u8f6f\u4ef6\u80a1\u7968\u7814\u7a76\u7b14\u8bb0\uff082026 \u5e74 4 \u6708\uff09\u3002\u5185\u90e8\u7814\u7a76\u6570\u636e\u3002 <\/p>\n\n

[2] 10 \u53ea AI \u8f6f\u4ef6\u80a1\u7968\u6587\u7ae0\u5927\u7eb2\u3002\u5185\u90e8\u7814\u7a76\u6570\u636e\u3002 <\/p>\n\n

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